Dealing with a large order

Recently I was asked to create 50 stuffed boobies  for a newly formed company specializing in helping new mothers meet lactation experts in their area to help them breastfeed their baby. I thought I would give some advice based on my experiences so that those who are nervous about taking on a large order can use my bumps along the way, to make their first order a huge success (Keep an eye out for the tips in red)

When I first recieved that message I’ll admit I was terrified. My main thoughts were that I couldn’t do it and then that if I did then surely I should offer a discount for such a large order. I decided to speak to my husband about it, to see his thoughts and let me say they opened my eyes.
A large order still means the same amount of work, you are still going to spend the same amount of time making the items as you would if you had 50 seperate orders so……

Don’t undersell yourself

I worked out how much it would cost for 50 breasts and how long it would take to make them all. I offered free postage as a thank you for a large order and I made sure that the timescales I offered were true.

Don’t offer to do something bigger/quicker than is possible.

Because, when you can’t deliver this, it is unlikely the person will want to work with you again. I offered a charge to close my shop and work only on their order, halving the time it would take to create, which the customer used so I did as was asked and had her order ready within 2 weeks.

Communication is paramount

As part of this order I was asked to attach tags with the companies logo on that would be delivered to me from their supplier. I had no problem doing this so agreed. However, when the breasts were made, the tags were still not here and I started worrying again, knowing that my two weeks were nearly up. So, I simply emailed the contact and explained and all my worries were for nothing, she completely understood and just asked to be kept up to date which I did.
The tags arrived in the third week, I attached them within 2 days and sent the boobs off to their new owner.

Send your creation tracked and signed for

I can’t stress this one enough! Your order that you’ve just completed can be worth hundreds of pounds, or in some cases even more, do you really want to risk that it will go missing in the post? Then give your customer the tracking number so they feel in control of where their package is.

Finally…….

Relax, celebrate YOU DID IT!!

Hope this helps anyone who’s questioning whether to say yes to that order.

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Are two separate shops better than one?

Evening all!
Just a quick one from me tonight before bed.
Crafty Miller, as I’m sure you’ve all noticed, is a shop quite a bit different to the normal crochet shops you come across on Etsy or Folksy (or my favourite Conscious Crafties) I have traditional items such as blankets and teddies and then we have the ……… stranger things such as boobs and cat bums! For a long time I’ve been trying to decide whether these two different types of crochet can survive side by side.
Would someone coming to find a crochet blanket be happy to buy one from someone who was also selling boobies? I’ve put this question to the lovely members of the Etsy UK Sellers Facebook Group and a lot of people have said it would indeed put them off.

Crafty Miller has always been Bright, Bold and Beautifully Bonkers Crochet but maybe they cannot all fit together? So I put it to you……. does Crafty Miller need a Bonkers Shop and a Traditional Shop?
Let me know your thoughts

Take care
Jenny